FAQ

Frequently Asked Questions

IF THE AGENTID INFORMATION IN THE REQUEST PATTERN AND THE USERNAME IN THE HEADER ARE NOT THE SAME, YOU WILL GET THIS ERROR. IN ALL NDC REQUEST FLOWS, THE USERNAME AND AGENTID INFORMATION SHOULD BE FILLED AND SAME.

YES, YOU CAN. AFTER AGREEING WITH PEGASUS NDC SALES TEAMS, THE EXPECTATION IS THAT THE SSR/ANCILLARY SERVICE WILL BE INTEGRATED WITH NDC SERVICES AND AVAILABLE FOR THE CUSTOMER ON YOUR (AGENCY) WEBSITE.

 IF IT COMES AS SPECAIL FARE=TRUE IN THE AIRSHOPPING RESPONSE PATTERN, WE CAN UNDERSTAND THAT THE RETURN FEE IS A SPECIAL FEE.
 

THIS ERROR SHOWS THAT THERE IS NO USERNAME/PASSWORD FIELD IN THE HEADER OF THE RELEVANT REQUEST. WE EXPECT TO USERNAME / PASSWORD INFORMATION TO BE FILLED IN THE HEADER.

IN NDC SERVICES, YOU CAN MAKE PAYMENTS WITH BOTH A CREDIT CARD AND A *MCO (PREPAY METHOD) DEFINED SPECIFICALLY FOR YOU. THE CONTENT OF THE CREDIT CARD AGREEMENT MAY CHANGE SO YOU CAN GET THE MOST UP-TO-DATE INFORMATION FROM THE NDC SALES TEAM *PREPAY METHOD (AGENT SEND US AN AMOUNT, WE’LL TRANSFER THIS AMOUNT TO YOUR SPECIFIC INVOICE NUMBER AND YOU CAN BOOK THE TICKETS WITH THIS INVOICE NUMBER UNTIL YOUR AMOUNT BECOMES INADEQUATE.).

IT SHOWS THAT THE DATE OF THE SEARCHED FLIGHT HAS EXPIRED.

IT SHOWS THAT THE SEARCHED FLIGHT MAY HAVE A FUTURE DATE AND THE PORT INFORMATION MAY BE INCORRECT. YOU ARE EXPECTED TO CHECK THE REQUEST PATTERN AGAIN.

INT FLIGHTS ARE SOLD AS AN ECO PACKAGE. IN DOM FLIGHTS, SALES ARE MADE WITHOUT BEING TIED TO A PACKAGE. BAGGAGE KG INFORMATION AND PACKAGE PRICE ARE ALSO REVISED ACCORDINGLY.

THE DETAILS OF THE PORTS DISPLAY UNDER THE PORT MATRIX SERVICE CAN BE ADDRESSED AS DOMESTIC IF IT IS A TR => TR FLIGHT

HERE, WE WORK WITH PORT CODES, NOT CITY CODES. SOME CITIES MAY HAVE MORE THAN ONE AIRPORT. SEARCH CAN ALSO BE MADE WITH PORT CODES THAT BRING ALL OF THESE

PLEASE FIND SAMPLE BELOW:

I. ISTANBUL ALL => IST_SAW
II. DUBAI ALL => DXB_SHJ_RKT
III. LONDON ALL => STN_LHR_LGW
 

YOU CAN USE THE DOGETPORTMATRIX SERVICE. IT'S AVAILABLE UNDER THE NDC WSDL.